Data Deletion
Last updated: 10/17/2026
Files You Upload
Nothing to delete: uploaded files are processed in memory and never kept, unless you chose managed storage.
Delete Your Stored Data (Right Away)
If you use managed storage, you can delete everything stored for your account yourself:
- Sign in and open your workspace.
- Go to Data Engineering, open your stored data (or any file), and find the Stored for … card.
- Optional: Download as CSV to keep a copy.
- Press Delete stored data and confirm. Every stored row, customer and product is deleted immediately, and your storage consent is withdrawn.
For a business account, the account owner (or your consultant) can do this. Your account stays open.
Close Your Account
Signed in, go to Settings → Delete my account and type your email to confirm: everything is deleted at once. Or ask us:
- Email thebolgroup.llc@gmail.com with the subject line “Data Deletion Request” from the email address on your account.
- We will confirm within 5 business days and delete your account and all data linked to it within 30 days.
- You will receive a final confirmation email once deletion is complete.
What Gets Deleted
- Your account: name, email, business details, location, and sign-in.
- Your team members' accounts (for a business owner closing the business account).
- Everything in managed storage, and its load history.
- Your consultation records and download history.
What Is Not Deleted
- Billing and tax records we are required by law to keep.
- Records held by other services — Stripe (payments) and Cal.com (bookings) keep their own records under their own policies.
- An anonymous count that an account was deleted: its type, how long it was open, whether it had a paid package, and the reason you picked (if any). It has no name, email, business or location, so it can't be tied back to you.